Product Support

Please note that the details shown below and in the photos can vary slightly; however, the overall process will be similar.

Please also ensure that your terminal is not in training mode if you are using the terminal in a live setting.

Your terminal may not have this option if Cashier/Server Processing has not been added to the terminal by your ISO/Leasing Company. If you require this feature to be added to your device, please contact your ISO/Leasing Company to request this.

Step 1:

From the Sale screen, press the arrow in the top left corner of the screen.

Step 2:

Select Others.

Step 3:

Select Reports.

Step 4:

Select Cashier / Server.

Step 5:

The terminal will give you the option to select Short or Full.

The Short report will display all servers / cashiers condensed into a single printable report. See image of this screen at step 6.

The Full report will display individual reports per cashier / server. See image of this screen at step 7 & 8.

Step 6:

Example of the Short report.

Step 7:

Example of the Full report.

Step 8:

While on the Full report, you can cycle through each cashier / server by tapping the screen.

Step 9:

To print a copy of the report displayed on screen, tap the printer icon in the top right corner.