Product Support

Please note that the details shown below and in the photos can vary slightly; however, the overall process will be similar.

Please also ensure that your terminal is not in training mode if you are using the terminal in a live setting.

Your terminal may not have this option if Cashier/Server Processing has not been added to the terminal by your ISO/Leasing Company. If you require this feature to be added to your device, please contact your ISO/Leasing Company to request this.

Step 1:

From the Sale screen, press the arrow in the top left corner of the screen.

Step 2:

Select Menu.

Step 3:

Select Settings.

Step 4:

Select Cashier / Server.

Step 5:

Select Add/Rmv.

Step 6:

Enter a unique cashier / server number to identify your staff member. Press the green OK button to proceed.

You can use this process to sign in & out the cashier number at your discretion by using the number entered.

Step 7:

The terminal may prompt you to enter a name for the cashier / server.

Enter a name and press OK to confirm.

If this screen does not appear at this stage, skip this step.

Step 8:

Select Yes to confirm the sign in.