Product Support

Step 1:

From the Sale screen, press the arrow in the top left corner of the screen.

Step 2:

Select Reprint.

Step 3:

Enter your Merchant Password, press the green OK button to proceed.

Step 4:

Here you will see a digital ledger of receipts that have been processed on this terminal.

These will remain for up to 6 months from the date of the transaction, regardless of whether the terminal has already settled these transactions.

You can select an individual receipt to view a digital copy of it.

Step 5:

When you have selected a receipt, it will be displayed on screen.

You may also select the print button at the bottom of the screen to print a physical copy.