Product Support

Please note that the details shown below and in the photos can vary slightly; however, the overall process will be similar.

Please also ensure that your terminal is not in training mode if you are using the terminal in a live setting.

Step 1:

From the Sale screen, press the Home button (circle button) at the bottom of the screen.

Step 2:

You will be presented with the Home screen, select the Receipts app icon.

If you do not see this icon, swipe up from the bottom to the top of the screen to see additional apps.

Step 3:

Here you will see a digital ledger of receipts that have been processed on this terminal.

These will remain for up to 6 months from the date of the transaction, regardless of whether the terminal has already settled these transactions.

You can select an individual receipt to view a digital copy of it.

Step 4:

When you have selected a receipt, it will be displayed on screen.

You may also select the print button at the bottom of the screen to print a physical copy.