Guide:
Settlement (End of Day)
Elavon
Please note that the steps shown below and in the photos can vary slightly, but the overall process should be the same.
Please also ensure that your terminal is not in training mode if you are using the terminal in a live setting.
Step 1:
From the Sale screen, press the arrow in the top left corner of the screen.
Step 2:
Select Others.
Step 3:
Select Batch.
Step 4:
Enter your Merchant Password, press the green OK button to proceed.
Step 5:
Select Settle.
Step 6:
Enter your Merchant Password, press the green OK button to confirm.
Step 7:
Select the Acquirer you wish to settle.
The options seen here can vary based on who your Acquirer is.
You can select All to settle all Acquirers simultaneously.
Step 8:
The terminal will display a "Processing" message on screen while the Acquirer determines if the settlement is agreed or disagreed.
You do not need to do anything at this stage.
Step 9:
If successful, the screen will display "Totals Agreed".
You do not need to to anything at this stage. The terminal will print the settlement report and return to the Sale screen.
If you see any other message, this could mean you are experiencing connection problems, or there is a problem with the batch. Please contact the technical support helpdesk and/or Acquirer if you are unsure.