Product Support

This guide is tailored to the navigation options found on the S1F2. 

If you are using a different Saturn device, the menu options will be the same. However, additional steps may be required to find them. Some menus will have arrows appearing at the bottom of the screen to navigate to subsequent pages.

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Please note, the details shown below and in the images can vary slightly to what you may see on your device; however, the overall process will be similar.

Please also ensure that your terminal is not in training mode if you are using the terminal in a live setting.

Step 1:

From the Sale screen, press the arrow in the top left corner of the screen.

Step 2:

Select Others.

Step 3:

Select Reports.

Step 4:

Select the desired report you would like to view/print.

The options seen here can vary based on your Acquirer. For more information on the reports found on this screen, see FAQ: "Which report is best for my needs?"

Step 5:

Enter your Merchant Password, press the green OK button to proceed.

Step 6:

Select whether you would like a Short or Full report.

Step 7:

The report will now be displayed on screen.

If you would like to print the report, press the printer icon in the top right corner.