Product Support

Please note that the details shown below and in the photos can vary slightly; however, the overall process will be similar.

Please also ensure that your terminal is not in training mode if you are using the terminal in a live setting.

Step 1:

From the Sale screen, press the arrow in the top left corner of the screen.

Step 2:

Select Others.

Step 3:

Select Reports.

Step 4:

Select the desired report you would like to view/print.

The options seen here can vary based on your Acquirer. For more information on the reports found on this screen, see FAQ: "Which report is best for my needs?"

Step 5:

Enter your Merchant Password, press the green OK button to proceed.

Step 6:

Select whether you would like a Short or Full report.

Step 7:

The report will now be displayed on screen.

If you would like to print the report, press the printer icon in the top right corner.