Product Support

This guide is tailored to the navigation options found on the S1F2. 

If you are using a different Saturn device, the menu options will be the same. However, additional steps may be required to find them. Some menus will have arrows appearing at the bottom of the screen to navigate to subsequent pages.

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A "Referral Password" is sometimes required for transactions that require additional authorisation from the Acquiring bank, where you would need to call their Authorisation Centre to approve the transaction.

Step 1:

From the Sale screen, press the arrow in the top left corner of the screen.

Step 2:

Select Menu.

Step 3:

Select Settings.

Step 4:

Select Password.

Step 5:

Tap the text field labelled "Old Password", next to "Referral Old Password".

Using the keypad that appears on-screen, enter the current password. If you have not yet changed this password, this will be 0000.

Step 6:

Tap the text field labelled "New Password", next to "Referral Old Password".

Using the keypad that appears on-screen, enter the desired new password.

Step 7:

Once both text fields are filled, select the Save button.

Step 8:

When the dialog box "Save Success" appears to confirm this action, select OK.